Start a Chat with Pictory
Open a chat
Choose the Pictory plugin
@Pictory in the message box. A list opens. Choose Pictory at the top of the list.
It shows the plugin icon and, if you entered one, the plugin’s description.Pictory then appears as a label at the start of your message.
Choose the Pictory plugin at the top of the list, not the custom GPT below it.
Ask for what you want
How many AI Credits do I have?
Read the answer
Example: Check Your AI Credits
Checking your credits is a good first request. It confirms that the connection works, and it does not change anything in your account. In this example, ChatGPT replies with three figures:- Total credit limit: all the AI Credits available on your account.
- Credits used: the AI Credits you have spent so far.
- Credits remaining: the AI Credits you can still use.

Ask Pictory how many AI Credits you have. ChatGPT replies with your limit, the credits used, and the credits remaining.
What You Can Ask For
Your Account and Options
- “How many AI Credits do I have?”
- “How many video minutes are left on my plan?” (Pictory 2.0 accounts)
- “Which voices do you have? Show me English voices.”
- “List my brand kits.”
- “Which subtitle styles can I use?”
Motion Graphics Videos: Pictory 3.0
On a Pictory 3.0 account, every new video is a Motion Graphics video. For example:Create a motion graphics video about the advantages of AI in a job search. Use animated headlines and simple diagrams. Show me a preview and include the Pictory project link.ChatGPT then helps you settle the details:
- A brand kit. Choose a Brand Kit 2.0 from Pictory 3.0, or None.
- The story. Agree on the narration, the narrator, the music, and the number of scenes.
- Media. Choose stock media, AI-generated media, both, or none. ChatGPT asks only if you have not already said what you want.
- Transitions. Choose how one scene moves to the next, or use simple cuts.
Standard Videos: Pictory 2.0
On a Pictory 2.0 account, every new video is a Standard video. For example:- “Make a 60-second explainer about our new expense-tracking feature, professional tone, for YouTube.”
- “Create a vertical Instagram teaser for our coffee brand: warm, cozy, upbeat music.”
- “Turn this blog post into a video: https://example.com/post”
- Who designs the scenes. Pictory designs them, or you design them together with ChatGPT.
- What the video includes. Narration, background music, and saving the video as an editable project are each off unless you ask for them.
- The shape. 16:9 for landscape, 9:16 for vertical, or 1:1 for square.
- The voice. If you want narration and did not name a voice, ChatGPT lists the voices on your account.
- Preview or finished video. A preview lets you check the scenes first. Edits to a preview cost nothing.
Videos from Your Audio Recordings: Pictory 3.0
On a Pictory 3.0 account, you can turn a podcast episode, a talk, or a voice memo into a Motion Graphics video. For example:Turn my podcast episode into a video.Here is what happens:
- ChatGPT checks your account, then opens an upload panel in the chat.
- You upload one MP3, WAV, M4A, AAC, or WebM recording. It can be up to 200 MB, and from 5 seconds to 50 minutes long.
- Pictory writes down what you say. ChatGPT then asks only for the choices you have not made: the shape, brand kit, music, transitions, and visuals. Settle the brand kit and the music at this point. You cannot change them through the chat after your project is created.
- ChatGPT tells you about how many AI Credits the transcription uses, then creates your project.
- You review a preview, confirm the render cost, and get your video.
Media, Music, and AI-Generated Visuals
- “Find stock footage of a city skyline at night.”
- “Find calm background music for a 60-second product video.”
- “Generate an AI image of a modern office with natural light.”
- “Use this image as the background of the first scene: https://example.com/photo.jpg”
Your Own Images and Videos
Ask ChatGPT to use your own photo, logo, or video clip. For example:Use my product photo as the background of the first scene.An upload panel opens in the chat:
- Drag your file onto the panel, or select Browse and pick it from your computer.
- Select Upload.
- ChatGPT receives the file and uses it in your video.
Before Anything Is Created
ChatGPT follows these rules to protect your account and your credits:- It checks your account first. Before a new video, ChatGPT checks which video type your account supports and uses that type.
- It asks for missing choices. ChatGPT asks about anything important you did not mention. Say “you decide” to let it pick sensible defaults.
- It shows the cost before rendering. Before making a finished Motion Graphics video, ChatGPT shows your available credits and the render cost, then waits for you to confirm. It does this even if you asked to render in your first message.
- It does not render a preview without your go-ahead. A preview becomes a finished video only after you approve it.
What You Get Back
For Motion Graphics videos, you receive a preview and a Pictory project link. After you confirm the render cost, you also receive the finished video with watch, share, and download links. The project is saved automatically, so you can open it in Pictory 3.0 and keep editing. For Standard videos, rendering takes 5–15 minutes. The finished job returns the MP4 file, a watch link, an embed link, the narration audio, and subtitles in both SRT and VTT formats.Troubleshooting
ChatGPT Answers Without Using Pictory
ChatGPT Answers Without Using Pictory
- Type
@Pictoryin the message box and choose the Pictory plugin at the top of the list. - Send your request again.
- If Pictory is not in the list, check that it appears under Installed on the Plugins page. See Connect from ChatGPT.
ChatGPT Uses Pictory GPT for Videos Instead of the Plugin
ChatGPT Uses Pictory GPT for Videos Instead of the Plugin
@Pictory. It is a separate custom GPT, not the Pictory plugin you connected.Resolution:- Start a new chat.
- Type
@Pictoryand choose Pictory at the top of the list. It shows the plugin icon and, if you entered one, the plugin’s description. - Send your request again.
My Motion Graphics Request Is Rejected
My Motion Graphics Request Is Rejected
ChatGPT Says I Do Not Have Enough Credits
ChatGPT Says I Do Not Have Enough Credits
- Ask ChatGPT how many AI Credits you have.
- Ask for a cheaper model, or use stock media instead of AI-generated media.
- Check your plan and remaining usage at app.pictory.ai.
Every Request Fails
Every Request Fails
- Check your plan and remaining usage at app.pictory.ai.
- Uninstall Pictory, add it again, and sign in. See Connect from ChatGPT.
